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Research, engineering, and ideas from Actava.ai.

Videos

117 videos

ACTAVA | Agentic Workforce | Referrals That Reach the Specialist and Come Back

Sending a referral doesn’t tell you what happened to it. When a handoff goes quiet, no one can say whether the case is moving or waiting, and that’s where care gaps begin. This ACTAVA video shows referral intake, coverage checks, and prior authorization drafting routed to human reviewers. Explicit approval states and a run history for every referral put paused cases in front of the team, so they don’t show up later as a missing outcome.

ACTAVA | Agentic Workforce | Enrollment That Doesn't Lose People Halfway Through

Benefits enrollment drops off when a form asks a policy question the employee cannot resolve. This ACTAVA Agentic Workforce concept shows an assistant using approved policy sources to answer qualifying life event, dependent eligibility, and deadline questions, then routing every change to HR for sign-off.

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