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WorkspaceA second brain your agents share.

ACTAVA

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Workspace

Agents

Workspaces

Your storage

  • Denial Review
  • Appeals Research
  • Intake
  • Outreach Planner
  • AppealsPayer Operations
  • Care ManagementClinical
  • Month-endFinance
  • Amazon S3appeals-bucket · us-east-1
  • SharePointCare team site
  • Google DriveFinance shared drive

Any agent, any workspace. The files stay in your storage.

Better with every run

A scheduled agent reads what it saved and what it learned before it starts, so it never starts from scratch, and each run it gets better at the work from its own experience.

Denial Review Agent · daily at 6:00 AM · Payer Operations › Appeals

Monday

RunStarts from the workspaceReads the team's appeal patterns and Ana's weekly summary.
Saveddaily-findings.md14 findings, the first version of the file.
Learned78% acceptedReviewers sent two back for a coding error. Noted: check the coding first.

Tuesday

RunReads Monday's findingsSkips the 14 it already has.
Saved+9 findings23 in the file; 2 linked to appeal patterns.
Learned84% acceptedChecking the coding first cut the rework. Noted: payers differ on site of care.

Wednesday

RunReads two days of findingsUpdates the overturn rates the team reads.
Saved+6 findings29 in the file.
Learned89% acceptedNow reads each payer's own overturn rate before drafting.

Thursday

RunReads three days of findingsChecks only what changed since Wednesday.
Saved+7 findings36 in the file, for the next run and the team.
Learned93% acceptedFewer drafts sent back each day, from what it learned on the job.

In your environment

Connect a workspace to the storage you already run. The files stay in your buckets, drives and warehouses, inside your environment, and agents work on them where they are.

Your environment

  • Amazon S3Object storage
  • Azure Blob StorageObject storage
  • Google Cloud StorageObject storage
  • Google DriveShared drives

Workspace

Payer Operations › Appeals

  • Files in Amazon S3
  • Policies from SharePoint
  • Claims history in Snowflake

3 agents read and write here

  • SharePoint & OneDriveMicrosoft 365
  • BoxContent cloud
  • SnowflakeData warehouse
  • DatabricksLakehouse

Agents work through the connection. The files stay in your storage, under your access rules.

  • Files stay where they areAmazon S3, Azure Blob Storage, Google Cloud Storage, Google Drive, SharePoint and OneDrive, Box, Snowflake, Databricks and more.
  • Your access rulesAn agent sees only what the connection is allowed to see, and every read and write is recorded.
  • Many sources, one workspaceFiles in one place, policies in another, history in a warehouse: one workspace your agents work from.

Knowledge

Put the policies, criteria and procedures your team already works from where its agents can find them.

  • Knowledge baseUpload PDFs, Office files, spreadsheets and Markdown; each is indexed, then ready.
  • Knowledge scopesShare a file with the whole organization, one project, or a single agent.
  • Search per messageTurn knowledge-base search on or off for each request in a conversation.

Knowledge base

What agents in Payer Operations can search

Scopes

  • OrganizationOrg-wide policies and procedures
  • ProjectPayer Operations files and notes
  • AgentFiles only Denial Review Agent uses

Files

  • Utilization review policy 2026.pdfReady
  • Imaging criteria.docxReady
  • Appeal letter templates.mdReady
  • Payer contract terms.xlsxIndexing

Memory that lasts

Agents read from and write to a workspace, so what they learn doesn't end with the run.

  • Read and writeAgents save findings, drafts and results as files the next run can open.
  • Artifacts, keptEvery output stays in the workspace with the agent and the run that wrote it.
  • Run historySee each run's steps and the files it read and wrote.
  • Outlives any one agentA workspace stays when an agent is replaced, and the next one starts from it.

daily-findings.md

Appeals · kept by Denial Review Agent

  • Site-of-care denials: up 18% at two payers
  • Same coding error: 3 appeals overturned
  • Peer-to-peer turnaround: 2.1 days

Last run · Thu 6:00 AM

Read 12 earlier files, added 7 new findings, saved.

Earlier

  • Wed Added 6 findings, updated the overturn rates
  • Tue Added 9 findings, linked 2 to appeal patterns
  • Mon Started the file with 14 findings

Give your agents a second brain

We'll set up a workspace for one of your teams and show an agent building on its own results, day after day.